Jeff Groves

Jeff Groves

Jeff Groves
Mr. Jeff Groves
Industry Trainer, Leadership and Interpersonal Skills Development

Jeff has over 30 years of experience in manufacturing, leadership, and training. Jeff pulls a lot of real life examples into his training sessions by leveraging his background as a production employee, lead, and supervisor. He served as President of the Charlotte chapter of ATD – Association for Talent Development. Jeff owned Groves Consulting for 13 years before joining our team as an industry trainer.

Business Solutions

Need Audience Solution
Customer Service Customer Care Providers, Managers and Supervisors Achieve Global Achieving Stellar Service Experiences
Interpersonal Skills Development Employees at All Levels Development Dimensions International (DDI) Business Solution Series
Leadership Development Managers and Supervisors Achieve Global Leadership Development Series
Leadership Development Employees at All Levels DiSC Solutions - Personality Profiles
Leadership Development Employees at All Levels Myers Briggs Type Indicator
Logistics Logistics Certified Logistics Technicians - Manufacturing Skills Standards Council
Manufacturing and Production Skills Operators and Technicians Certified Production Technician - Manufacturing Skills Standards Council
Train-the-Trainer Managers and Supervisors, Trainers Expert OJT

Professional History

Education & Training

  • Pfeiffer College, Misenheimer, NC Math
  • UNCC, Charlotte, NC, Business
  • Queen’s College, Charlotte, NC Organizational Communications

Certifications

  • Achieve Global Leadership Development Series
  • Development Dimensions International
  • DISC Facilitation
  • Expert OJT
  • Crucial Conversations

Instructional Expertise

  • Essential Skills for New Managers
  • Effective Communication
  • Conflict Resolution
  • Coaching for Performance
  • Motivating and Engaging Employees
  • Implementing Successful Change
  • Group Dynamics
  • Leading Teams
  • Team Problem Solving
  • Presentation Skills
  • Time Management
  • Job Instruction and Training
  • Customer Service
  • Lean Overview
  • Handling Crucial Converations

Testimonials

"It was very important to have a trainer that understood and could relate to our local culture. Jeff's attention to this aspect greatly enhanced the learning experience for our first and second line supervisors. "
- Lisa Bryant, Human Resource Manager, BRP, Spruce Pine
"Our supervisors really enjoyed their recent training with Jeff Groves. He made the training interesting and lively, and really engaged our supervisors in the discussion. We will definitely be looking to do some follow up training with him. "
- Bryan Hug, Production Manager, Lanxess, Gastonia