Academic Advisor

Essential Duties

• Coordinate advising plans for students.
• Serve as the initial point of contact for students through the entire onboarding process. 
• Collaborate with program coordinators for current program information. 
• Coordinate referral process for students having difficulties using the early alert system Aviso. 
• Track contact with students through Aviso. 
• Participate in the delivery of student services in a cross-function team approach. 
• Advise students about the content and structure of postsecondary programs including graduation and/or transfer requirements for a particular program of study. 
• Audit, monitor, and evaluate students’ academic progress. 
• Provide intrusive counseling, proactive case management services through ongoing contact, and follow-up with assigned students. 
• Coordinate referrals to available college and community services as needed to assist students in achieving academic success. 
• Monitor student progress toward goal completion. 
• Identify key points of student attrition. 
• Maintain a high level of confidentiality while handling student information through the use of tact, discretion, and in compliance with FERPA.
• Empower assigned caseload of students to effectively communicate with faculty and student development and become better connected to resources and support services.
• Advise students with a continuous focus on degree progress and personal wellness. 
• Interpret testing results relevant to placement decisions and determine student readiness for college programs. 
• Build rapport and trust with students, serve as an information center, and direct students to the appropriate resources. 
• Assist students in the development of an educational plan including choosing a program of study and/or clarifying educational goals.
• Submit monthly activity reports as requested. 

Additional Duties

• Serve on various committees.
• Provide educational workshops for staff and faculty.
• Serve as a liaison between students and faculty. 
• Perform other duties assigned by supervisor.