Academic and Financial Aid Advisor
Employer
Job Location
This position is located at COA-Dare in Manteo, NC
COA – Elizabeth City
1208 N. Road St
Elizabeth City, NC 27909
Phone: 252-335-0821
Fax: 252-335-2011
Mailing Address
PO Box 2327
Elizabeth City, NC 27906-2327
Salary Grade
Benefits
Job Category
Application Period
Target Start Date
Expected Work Hours
Employment Type
Minimum Qualifications
Required
- Master’s degree from a regionally accredited college or university in Social Sciences, Adult Education, Postsecondary Educational Leadership, Business Administration, or a related field.
- Experience working in a post-secondary educational environment.
- Strong communication, customer service, and interpersonal skills.
Preferred Qualifications
Preferred
- Experience in academic advising, student services, enrollment management, or financial aid.
- Experience working with Career and College Promise (CCP) programs.
- Experience supporting student retention, transfer, and completion initiatives.
Position Description
This position is located at COA-Dare Campus in Manteo, NC
Position Subject to Availability of Budgeted Funds
Salary Commensurate with Education and Experience
Position Summary
The Academic and Financial Aid Advisor provides comprehensive academic advising, enrollment support, and basic financial aid guidance to prospective and currently enrolled students at the College of The Albemarle Dare Campus. This position assists students in achieving their educational goals by providing guidance related to academic planning, enrollment, transfer opportunities, Career and College Promise (CCP) programs, and financial aid processes.
The Academic and Financial Aid Advisor serves as a key resource for student success initiatives and acts as the campus liaison for testing center services. The position collaborates closely with students, faculty, staff, high school partners, and community stakeholders to promote student engagement, retention, and completion.
The Academic and Financial Aid Advisor reports to the Director of Advising and Student Success.
Essential Duties and Responsibilities
Academic Advising and Student Success
- Serve as the academic advisor for assigned students and provide advising support to walk-in and prospective students.
- Guide students through enrollment, registration, academic planning, and program selection.
- Assist students with academic forms, graduation applications, substitutions, degree evaluations, and related processes.
- Interpret placement results and provide guidance regarding course selection and academic pathways.
- Disseminate transfer information and assist students with transfer planning.
- Plan and facilitate new student orientation sessions.
- Participate in student success, retention, engagement, and enrollment initiatives.
Career and College Promise (CCP)
- Serve as the primary CCP liaison for assigned high schools.
- Advise CCP students and monitor academic progress and enrollment.
- Maintain student records and ensure compliance with College and North Carolina Department of Public Instruction requirements.
- Collaborate with high school personnel to support student success and program participation.
Financial Aid Support
- Provide general information regarding financial aid programs, eligibility requirements, application processes, and deadlines.
- Assist students with FAFSA-related processes and verification documentation.
- Explain Satisfactory Academic Progress (SAP) requirements and assist students with SAP appeals.
- Assist students with bookstore charge authorizations and other financial aid-related processes.
- Refer complex financial aid matters to the Financial Aid Office as appropriate.
- Support compliance with applicable federal, state, and institutional financial aid requirements.
Student Services and Campus Support
- Serve as liaison for testing center operations and student testing services.
- Collaborate with the Registrar’s Office, Financial Aid Office, and other departments to resolve student concerns.
- Assist with planning and staffing enrollment events, open houses, financial aid awareness activities, and outreach programs.
- Teach ACA courses as assigned.
Minimum Qualifications
Required
- Master’s degree from a regionally accredited college or university in Social Sciences, Adult Education, Postsecondary Educational Leadership, Business Administration, or a related field.
- Experience working in a post-secondary educational environment.
- Strong communication, customer service, and interpersonal skills.
Preferred
- Experience in academic advising, student services, enrollment management, or financial aid.
- Experience working with Career and College Promise (CCP) programs.
- Experience supporting student retention, transfer, and completion initiatives.
Knowledge, Skills, and Abilities
Knowledge of
- Academic advising principles and best practices.
- Student development and student success strategies.
- Postsecondary enrollment and registration processes.
- Financial aid programs, policies, and procedures.
- FERPA and student confidentiality requirements.
- Community college programs and services.
Ability to
- Interpret and apply College, state, and federal regulations and policies.
- Communicate effectively with students, faculty, staff, parents, and community partners.
- Provide exceptional customer service in a student-centered environment.
- Maintain confidential student information.
- Manage multiple priorities and meet deadlines.
- Work independently and collaboratively within a team environment.
Working Conditions
Work is performed primarily in an office and student services environment requiring frequent interaction with students, parents, faculty, staff, and community partners. Occasional evening or weekend work may be required to support registration, orientation, outreach, recruitment, and special events. Travel within the College’s service area may be required.
How to Apply
Submit application and other require materials: Click here to Apply!!!