Academic Coach - Student Support Services (TRIO)

Employer

Wilson Community College

Job Location

Wilson, NC

Salary Grade

$45,684.00 - $59,344.00 Annually

Benefits

Full-Time Staff Benefits

Job Category

Professional

Application Period

Opens: 12/12/2024
Closes: 02/15/2025

Target Start Date

Expected Work Hours

Employment Type

Full-Time Staff

Minimum Qualifications

Bachelor’s degree in education or closely related human services field is required.  

Preferred Qualifications

Master’s degree is preferred.  Two to three years of experience working with disadvantaged students in post-secondary education preferred. 

Position Description

Under the direction of the Director of TRIO Programs, performs professional testing, academic counseling and placement services for students in the Student Support Services program. This is a full-time grant funded position.

Essential Duties and Responsibilities: 

  • Interviews and advises prospective students on academic, career, personal, financial, and transfer counseling.   
  • Provides workshops on academic topics such as stress management, test taking, etc.
  • Provides academic planning, advising and monitoring for program students.  
  • Consults with faculty, financial aid, admissions and student services staff on behalf of students.  
  • Establishes a confidential counseling record system and contributes to program record keeping. 
  • Interfaces in the operational aspects of the project including registration, tutoring, etc. 
  • Prepares and organizes cultural events for program students.  
  • Assists with recruitment and retention.  
  • Provides direct tutoring services for students in the program.  
  • Supervises a staff of part-time tutors, assigns and monitors their work and student progress.  
  • Works with faculty, counselors and administrators to provide assessment of students to determine need and type of services needed.  
  • Coordinates student tutoring.   
  • Serves on institutional committees if appointed.  

 

Knowledge of:

Student Support Services purposes and mission.

Principles and practices of PC’s and related software.

College’s academic programs and requirements.

Tutoring methods.

College and program administrative rules and regulations.

Ability to:

Communicate effectively verbally and in writing.

Conduct workshops and presentations for various groups.

Manage student files and documentation to meet grant expectations and goals.

Administer standardized and career diagnostic tests and interpret results.

Operate a PC and related software.

Establish and maintain effective working relationships with administrators, tutors, students, parents, faculty and the general public.

Communicate effectively orally and in written form.

Handle administrative and record keeping tasks.

 

College-wide Expectations:

WCC places a high value on creating an engaged, collaborative campus environment; therefore, employees are required to complete their work hours in person on WCC’s campus.  By working on campus and in person, employees have greater opportunities to engage with students and co-workers, attend on-site meetings and presentations, recruit students, and support local business and industry partners.  

 

Wilson Community College is an Equal Opportunity Employer. In accordance with the ADA, if you require a reasonable accommodation to apply for this position, please notify the Human Resources Office.

200 West Jones Street Raleigh, North Carolina 27603

(919) 807-7100