Academic Records Specialist

Employer

Rockingham Community College

Job Location

On-Site

Salary Grade

Benefits

Full-Time Benefits; NC Retirement System (TSERS)

Job Category

Executive/Administrative/Managerial

Application Period

Opens:
Closes: 11/16/2026

Target Start Date

Expected Work Hours

38

Employment Type

Full-Time Staff

Minimum Qualifications

Associate’s Degree

Preferred Qualifications

  • Two or more years of related experience in a community college or university setting. 
  • Experience with Colleague by Ellucian or similar student information system.

Position Description

Job Duties

 

Records Office Duties

  1. Printing and mailing outgoing transcripts.
  2. Process incoming high school transcripts and adding any earned credits.
  3. Evaluating incoming college transcripts for potential transfer credit.
  4. Processing withdrawals, program changes, address changes, and enrollment verifications.
  5. Assisting with data cleanup.
  6. Processes necessary changes to student records and course information as requested.  
  7. Participating in answering and responding to Student Services email and assisting with student inquiries by phone or in person.
  8. Scanning documents into Etrieve. Information includes admission applications, high school and college transcripts, placement test and other standardized test information, and other items deemed necessary to create student records.
  9. Adhere to FERPA guidelines when communicating student record information and communicate FERPA guideline information as needed. 
  10. Assist with division campus-wide events such as graduation, registration events, etc. 
  11. Processing and evaluating Graduation Applications.
  12. Processing Credit for Prior Learning requests.
  13. As time permits and other appropriate needs arise, assist the Registrar/Director of Records with various projects.

Admissions Processing

  1. Assists with the processing of admission applications and maintaining electronic database records related to enrollment.
  2. Processes the receipt of curriculum and continuing education admission information and ensures entry of information into electronic student data systems including Colleague for new student records. 
  3. Regularly works with Student Services staff to ensure that student records are accurate, and conducts periodic queries to verify accuracy. 
  4. Assists with the correction of data needed for various admission and/or enrollment reports or as part of Colleague upgrades and maintenance. 

Performs other related duties as incidental to the work described herein.

Contact Info