Associate Dean of Technology

Bachelor’s degree in information systems, security, computer programming, networking or other closely related field from a regionally accredited institution of higher learning.

Four (4) years’ experience in network or system administration.

Valid NC driver’s license.

Master’s degree in a related field from a regionally accredited institution of higher learning.

Cisco Certified Network Professional (CCNP).

Cisco Certified Internetwork Expert (CCIE), CompTIA Security+, CompTIA Network+, Wireshark Certified Network Analyst (WCNA) certification.

CompTIA Project+ or PMP certification.

Experience in an institution of higher education.

Occupational Summary

 

The Associate Dean of Technology/Associate Chief Information Officer manages the activities related to all segments of the College’s network and information security technology. This position designs, configures and maintains network infrastructure components; troubleshoots networks to diagnose system problems; identifies, locates, resolves and repairs problems; installs and configures software upgrades, file sharing and domain security protocols. This position plans, develops and designs network management and maintenance projects, including policies and procedures, operational improvements, backup and archival of files and evaluates new technology integration and assists in the development and implementation of the strategic plan for the College’s Information Technology department.

 

Essential Duties & Responsibilities

 

• Plans, implements and manages the technology infrastructure with particular focus on network and access control; manages and maintains network user access
• Selects, supervises, trains, motivates and evaluates staff in the networking area; ensures networks are well maintained and properly functioning in compliance with policies and regulations, and ensures all issues are addressed and resolved 
• Manages the complete life cycle of projects (planning through execution) and coordinates specialized staff working on network and information security based projects 
• Manages networked security systems, including security cameras, door controllers and the ENS system
• Oversees the administration of all servers, firewalls and network devices
• Oversees the administration of the college’s Exchange Online email service and associated email/data protection systems
• Interacts and negotiates with vendors and contractors to secure network and information security products and services
• Maintains licensing agreements and service contracts for hardware and software including Cisco, Microsoft, VMware, etc.
• Plans and develops systems to monitor and track network, server, and/or firewall issues
• Troubleshoots complex technical issues with a variety of employees and contractors; troubleshoots all WAN and LAN connectivity issues
• Participates in activities that include overseeing technical and policy requirements related to security compliance standards 
• Ensures servers are backed up and disaster recovery plans are functional and tested to maintain business continuity for network systems
• Keeps abreast of new and emerging technologies in networking and information security to incorporate as appropriate; attends technology and training conferences to remain current
• Maintains records to comply with audit and informational needs
• Participates in appropriate committees and task forces as assigned
• Performs other job-related duties and projects as assigned in support of the College’s mission, core values and goals

Knowledge, Skills and Abilities

Knowledge

• Knowledge-based competencies to satisfactorily perform the job include: LAN/WAN administration; TCP/IP protocols; current generation operating systems; network standards and practices; training methodologies for technical employees; and safety regulations
• Demonstrated knowledge in management of routers and switches that form a network core, as well as edge applications that integrate voice, wireless, and security into a network
• Authentication and access controls
• Campus network architecture and design
• Security systems architecture and design
• Operations security procedural and technical controls
• NC State Security Standards
• Current and developing information technology services requirements in a college environment
• Project management and cost estimating techniques

Skills

• Proficient skill level in management and application of TCP/IP; Cisco networking; firewalls; IIS and Apache web servers; Windows servers; Active Directory and Group Policy Management; email servers; Linux; VMware virtualization technology (server and VDI); and storage technology
• Proficient in IP networking and the application of IP protocols
• Proficient remote access troubleshooting
• Advanced logic and critical thinking, and problem solving skills to identify complex problems and review related information to develop and evaluate options and implement solutions
• Time management and organizational skills to prioritize work assignments, projects, and assignments of staff and contractors
• Oral and written communication; capable to receive and give direction and establish and promote positive employee, internal and external customer relations

Abilities

• Support Linux and Windows environments
• Provide high-quality internal and external customer service
• Create, edit, and maintain network and data communications drawings
• Write and develop information technology related design and development documentation and reports
• Establish and maintain effective working relationships with those contacted in the course of work
• Handle confidential information with absolute discretion
• Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels

Apply online:

https://www.schooljobs.com/careers/cravencc/jobs/4906462/associate-dean-of-technology

hr@cravencc.edu