Continuing Education Registration Specialist

The Continuing Education Registration Specialist serves all of the Continuing Education programs with class registration and payment processes.  The position collaborates with the business office and continuing education leadership to ensure accurate records and payments.  The Registration Specialist reports to the Dean of Workforce and Community Engagement and has the following specific responsibilities:

1. Processes Continuing Education (non-credit) course registrations and payments utilizing the current computer system.
2. Responds in a timely manner to inquiries by students, faculty, and staff.
3. Assists students with online registration processes.
4. Answers calls to the Continuing Education phone lines and greets individuals seeking assistance.
5. Reviews registration reports on a regular basis to ensure information is accurate and updated.
6. Reconciles payments collected with current computer systems and submits reports and payments to the Business Office daily.
7. Fields student inquiries and communicates with Business Office regarding refunds for dropped or canceled courses.
8. Works collaboratively with other support staff to develop cross-training opportunities and knowledge sharing.
9. Supports the mission, vision, and values of the College and attends College events and meetings.
10. Performs other duties as assigned.

Position Qualifications

Required:

• Associate’s degree in Accounting, Business Administration, or related field from a regionally accredited institution.
• Minimum of one year experience related to the duties and responsibilities specified.

Preferred:

• Ability to use critical thinking and problem solving skills in assessing needs, planning, making data informed decisions, and evaluating results.
• Strong interpersonal, organizational, and communication skills.
• Ability to organize work, set priorities, and distinguish between the important and the urgent.
• Computer competencies for collecting and storing data, preparing reports, and analyzing and disseminating information.
• Ability to work effectively and collegially with others in a team environment toward a shared vision.
• Experience with data management
• Familiarity with and appreciation for the mission of a comprehensive community college

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