Coordinator of International Student Services and Latino Outreach

Minimum Education/Training:

Minimum Experience:

• At least one year of professional experience in peer mentoring, coaching, academic advising and/or teaching experience working with diverse populations including low-income, first-generation college students in a community college or university setting.
• Experience utilizing software applications and student information systems (Microsoft Office, Access, Colleague, Informer, etc.).

Other Requirements:

• Native or near native fluency in both speaking, reading, and writing in Spanish.
• Must have the ability to travel and work evenings and weekends for recruitment and outreach events as needed.
• Excellent rapport-building and advocacy skills for students and families. 
• The ability to assess needs and work to implement a plan of action to address the specific needs.
• Skilled in counseling, motivating students, and communicating with families. 
• Experience in marketing special programs to students who may otherwise be unaware of their potential 
• Ability to maintain complete and accurate records and statistics and to develop meaningful reports from the information collected.

Preferred Education/Training, Experience, Skills:

• Bachelor’s degree with at least two years of related work experience.
• Prior experience in admission, student recruitment, student services and/or student life in a community college or university setting preferred. 
• Experience working with the Hispanic community and a diverse community.
• Experience with working with international students and procedures

DEFINITION:

The Coordinator of International Student Services and Latino Outreach will oversee and implement international and Hispanic/Latino student enrollment initiatives and functions, including recruitment and retention. Primary duties include but are not limited to, serving as the primary contact person for prospective and current Hispanic/Latino students, international students (including F-1 status), overseeing and participating in student outreach events and activities, on-campus programming, assisting students with navigating the enrollment process, and providing referrals to campus and community resources.  
 

SUPERVISION RECEIVED AND EXERCISED:

• Receives general supervision from the Dean of Enrollment Services.
• Exercises no supervision.

 

Duties & Responsibilities (Essential Functions)

 

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Oversee the International Center, plan campus programming, support services for students, and community engagement. Work closely with faculty assigned to the International Center for Center coverage, support, and programming.
   
• Serves as the Primary Designated School Official (PDSO) overseeing international student services for the college.
   
• Maintain and oversee international student records and procedures, including the recertification process with the Student and Exchange Visitor Program (SEVP), processes for international, DACA, and undocumented students in accordance with the North Carolina Community College System, Department of Homeland Security (DHS), and the Student and Exchange Visitor Program (SEVP). 

• Responsible for overseeing Certificate of Eligibility for Non-immigrant (F-1) Student Status (1-20) in the Student & Exchange Visitor Immigration System (SEVIS) in an accurate and timely manner, and advise international students regarding admission eligibly and status adjustments.
• Develop, implement, and evaluate a recruitment plan and strategies to recruit and retain international and Hispanic/Latino students. 
   
   
• Organize, schedule, and conduct outreach and recruitment programs and activities throughout the year on a variety of topics to meet identified needs and opportunities at K-12 schools, community agencies, and on and off campus sites. This could include DACA and immigration information sessions, community celebrations, and other relevant programs. 
• Build and foster relationships and make connections with Hispanic/Latino communities.
• Collaborate with campus stakeholders who serve international and Hispanic/Latino students to foster a positive climate that leads to educational equity.

• Assist the Coordinator, Diversity Success in designing, developing and implementing innovative outreach programs using diversity and inclusion best practice in support of CFCC’s strategic initiatives.
• Serve as an advocate to effectively monitor and assess the enrollment processes and on-campus experiences of international and Hispanic/Latino students.
• Interact with and develop partnerships with community groups, businesses, state and local agencies to reach potential students for outreach and enhance college, K-12, and business relationships.
• Stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, etc.
• Stay abreast of demographic and other factors impacting the Hispanic/Latino communities on the local, state, and national level.
• Provide mentoring and supports to Hispanic/Latino students’ academic and personal success.
• Refer students to the appropriate specialized staff for comprehensive counseling, financial assistance, etc.
• Develop a resource hub that accurately provides information regarding educational programs, on-campus student services, and other relevant information for the Hispanic community and international students.

Other Important Functions:

• Serve on standing committees and working groups by appointment and as needed.
• Perform related duties and responsibilities as required. 

 

Qualifications

 

QUALIFICATIONS:

Knowledge of:

• College policies and procedures regarding admission standards and educational program requirements.
• General understanding of the mission of community colleges and the various types of learners that are served in a community college setting.
• Purpose of academic advising.
• Business letter writing and basic report preparation.
• Principles and procedures of record keeping.
• Modern office procedures, methods and computer equipment.
• English usage, spelling, grammar and punctuation.

Ability To:

• Demonstrate excellent oral, written, and interpersonal skills.
• Maintain an enthusiastic, energetic, and professional demeanor that is welcoming to students, faculty, and staff.
• Actively engage in team-building and collaboration within the Student Services department and throughout the college.        
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Multi-task, troubleshoot problems, and create conflict resolutions with minimum supervision.
• Deliver presentations and group facilitation.
• Refer students to appropriate college staff for additional counseling, program advising, financial aid assistance, testing and related matters.
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
• Communicate clearly and respectfully, both verbally and in writing

• Maintain effective audio-visual discrimination and perception needed for:
  1. Making observations
  2. Reading and writing
  3. Communicating with others
  4. Operating assigned equipment
  5. Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  1. Standing or sitting for extended periods of time
  2. Operating assigned equipment
  3. Handling varied tasks simultaneously 
  4. Bending, stooping, climbing, or lifting up to 50 pounds
• Maintain mental capacity, which allow the capability of:
  1. Making sound decisions
  2. Responding to questions
  3. Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Minimum Education/Training:

• Minimum Associate’s degree with at least two years of related work experience being desirable.

Minimum Experience:

• At least one year of professional experience in peer mentoring, coaching, academic advising and/or teaching experience working with diverse populations including low-income, first-generation college students in a community college or university setting.
• Experience utilizing software applications and student information systems (Microsoft Office, Access, Colleague, Informer, etc.).

Other Requirements:

• Native or near native fluency in both speaking, reading, and writing in Spanish.
• Must have the ability to travel and work evenings and weekends for recruitment and outreach events as needed.
• Excellent rapport-building and advocacy skills for students and families. 
• The ability to assess needs and work to implement a plan of action to address the specific needs.
• Skilled in counseling, motivating students, and communicating with families. 
• Experience in marketing special programs to students who may otherwise be unaware of their potential 
• Ability to maintain complete and accurate records and statistics and to develop meaningful reports from the information collected.

License:

• Valid North Carolina driver’s license
• Driving record that is within the parameters set by the college

 

Preferred Education/Training, Experience, Skills:

• Bachelor’s degree with at least two years of related work experience.
• Prior experience in admission, student recruitment, student services and/or student life in a community college or university setting preferred. 
• Experience working with the Hispanic community and a diverse community.
• Experience with working with international students and procedures

 

Supplemental Information

 

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.

• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States.  

• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.

 

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.

Apply online at CFCC Careers