Employer
Job Location
Piedmont Community College
Person County Campus
1715 College Dr., Roxboro, NC 27574
Salary Grade
Benefits
Job Reports To
Job Category
Application Period
Target Start Date
Expected Work Hours
Employment Type
Minimum Qualifications
Education and Experience:
Associate’s degree from a regionally accredited college in business, education, or other related field and three (3) years of experience in a related field.
Bachelor’s degree is preferred.
Knowledge, Skills, and Abilities:
•Knowledge of organization or department operations, services and policies.
•Knowledge of the college’s information system.
•Knowledge with local, state, and federal requirements of awarding agencies/organizations that we offer certifications.
•Knowledge with the North Carolina Community College System operations, services and policies.
•Knowledgeable and skillful in learning and adapting to different technology.
•Knowledge of FERPA regulations.
•Skilled in training and teaching.
•Skilled in providing excellent customer service.
•Skilled in Microsoft Office
•Ability to multi-task and communicate effectively orally and in writing.
•Ability to be detail oriented and organized.
Preferred Qualifications
Position Description
This position ensures accurate and compliant Continuing Education and Adult Basic Skills/CCR course records while managing all admissions processes for both Continuing Education and Curriculum programs. Responsibilities include processing applications, maintaining student records, supporting students through enrollment, and assisting faculty and staff with the College’s information systems. This position is critical in the internal auditing of course records, ensuring proper reporting and submission of the Continuing Education Institutional Class and Registration Report to the North Carolina Community College System (NCCCS).
• Provide a supportive, student-centered enrollment experience for new and prospective students, serving as the main point of contact for inquiries about the college admissions process. This includes assisting with all aspects of admissions, such as program admission requirements, applications, placement testing, transcript submission, admissions status, residency, and new student orientation.
• Provide high-level customer service
• Process applications, transcripts, and test scores for all students, including first-year, transfer, returning, dual enrollment, and Continuing Education students.
• Compile applicant data for special admit programs.
• Assist with student major changes and updating advisor assignments.
• Process correspondence daily and provide a timely response to e-mail, telephone, and mail requests for information.
• Plan and execute communication and report functions within the customer relationship management (CRM) system.
Compliance:
• Review documents for completeness, accuracy, and compliance, ensuring proper coding and resolving any discrepancies for enrollment and state reporting.
• Assist with testing student information system updates and upgrades.
• Validate the accuracy of student data within the CRM and the student information system.
•Conduct compliance reviews of student audit files to ensure regulatory adherence.
•Monitor and accurately report college enrollment statistics and Full-Time Equivalent (FTE) data for Continuing Education in compliance with NCCCS rules through submission of the Institutional Class and Registration (ICR) report.
Additional Duties:
Perform other duties as assigned by the Director of Admissions and Recruitment and/or Dean of Enrollment Services.
How to Apply
https://www.schooljobs.com/careers/piedmontcc
Contact Info
Piedmont Community College
Office of Human Resources & Organizational Development
hr@piedmontcc.edu
336-322-2120