FT Financial Aid Specialist

Employer

Haywood Community College

Job Location

Haywood Community College, 185 Freedlander Dr, Clyde, NC 28721

Salary Grade

$31,200.00 - $35,200.00 annually DOE

Benefits

Full comprehensive benefit package. Haywood Community College participates in the NC State Employees Health Plan and TSERS pension retirement system.

Job Reports To

Director of Financial Aid

Job Category

Technical & Paraprofessional

Application Period

Opens: 02/12/2025

Closes: 03/28/2025

Target Start Date

03/03/2025

Expected Work Hours

M-F, Day shift hours

Employment Type

FT Non-exempt Staff

Minimum Qualifications

Associate Degree or 1 year of financial aid experience. Microsoft Office skills (Word, Excel, Outlook); Problem solving skills. Working in a team environment. Detail oriented.

Preferred Qualifications

Accounting or Business Administration Degree. Experience working in a Community College setting, working with an information processing system; and excellent communication skills.

Position Description

Primary Purpose of Position

Manage financial aid processes; provide support to the Director of Financial Aid in processing and maintaining student records. Counsel students/potential students on all aspects of financial aid.

Essential Job Duties:

Process students’ financial aid applications including completion and electronic submission of the FAFSA.
Counsel students/potential students on all aspects of financial aid.
Follow Federal, State, and Institutional guidelines for financial aid eligibility while processing and maintaining accurate student records.
Responsible for a portion of the alphabet including the processing of incoming Institutional Student Information Records.
Verification of files; ensuring that all data and information follows Department of Education regulations.
Obtaining documentation to clear any comment codes and rejected incoming FAFSA’s.
Determine student eligibility for financial aid with regard to enrollment status, Satisfactory Academic Progress standards and file completion
Process student correspondence.
Assist with the State grant program.
Counsel students on their Satisfactory Academic Progress (SAP) and provide guidance on appeals.
Monitor the HCC financial aid office email and voicemail.
Prepare student files for review by the Director of FA for SAP appeals and Professional Judgement.
Provide exemplary customer service to students via telephone, email, or in person.
Participate in Colleague and financial aid training.
Assist with financial aid workshops and presentations
Serve as a back up to the student Services front desk when needed.
Miscellaneous tasks: complete purchase orders, file student documentation, assist with registration, assist with bulk mailings, and serve on college committees; assist with graduation, Student Activities and registration; maintain professional appearance in compliance with SS dress code; maintain professional behavior in accordance with professional code of conduct and ethics

Ensure a student-centered environment is maintained and work collaboratively to solve interdepartmental issues.
Follow FERPA laws while processing and maintaining accurate student records.
Maintain professional behavior following professional code of conduct and ethics.
May operate college-owned vehicles.

How to Apply

Official Haywood Community College employment application online found at our jobs page: https://www.governmentjobs.com/careers/haywoodedu. Please call Beverly Balliot with any questions or if you are unable to complete the online application for any reason.

Contact Info

Beverly Balliot, HR Specialist, 828-627-4562, bsballiot@haywood.edu