FT - Program Head, Information Technology/Network Management

• Teach program material via seated, online, and/or off-campus classes as required by the schedule.
• Learn new material and software to keep up with technological changes.
• Facilitate regular and substantive interaction with students through proactive, professional communication.
• Participate in student recruitment and retention activities.
• Ensure classrooms, labs, and equipment are maintained in good repair, safe, and clean.
• Serve as a mentor to students in your area of expertise, providing academic and career guidance.
• Represent the program within the College and community as the primary point of contact with enthusiasm.
• Provide supervision and support to other faculty teaching within the program.
• Coordinate advisory boards, program updates, curriculum revisions, and scheduling of courses.

Personnel Management

• Recruit, interview, and recommend faculty (full-time and adjunct) to the Dean/AVP; provide orientation.
• Submit all hiring documents and credential verifications for faculty.
• Assist faculty in course planning, instructional delivery, and classroom management.
• Prepare a master schedule of course offerings each semester and assign teaching schedules.
• Supervise and evaluate departmental faculty, including classroom observations.
• Identify and recommend faculty professional development needs.
• Resolve student grievances with instructors when necessary.
• Communicate departmental and college information to faculty.
• Advocate for and motivate faculty while encouraging sound educational practices and student engagement.
• Communicate with the faculty and program needs to the Dean/AVP.

Program Management

• Select educational resources and coordinate textbook orders.
• Review, evaluate, and assess departmental goals, student learning outcomes, and course offerings; recommend revisions.
• Ensure program compliance with accreditation, certification, and state/federal standards.
• Develop and maintain productive relationships with agencies, industry partners, and accrediting bodies.
• Manage and resolve internal departmental conflicts.
• Create and monitor employee performance improvement plans (PIPs) when warranted.

Budget Management

• Recommend departmental needs (personnel, equipment, supplies, facilities) during annual planning.
• Coordinate requisition of instructional resources, services, and materials.
• Verify and submit faculty travel requests for approval.
• Manage departmental budget and monitor expenditures with inventory control methods.

Classroom Instruction

• Teach a full-time load (15–18 contact hours per semester), including academic success courses as needed.
• Ensure course sessions incorporate essential curricular components, appropriate pedagogy/andragogy, and current trends.
• Develop and distribute course syllabi per established guidelines.
• Evaluate student progress, provide timely feedback, and maintain accurate records.
• Incorporate instructional technology to enhance student learning.
• Coordinate evaluation and acquisition of instructional materials, audiovisual aids, and equipment.
• Ensure proper operation of lab/classroom equipment, reporting malfunctions promptly.
• Teach or instruct effectively, including students without a technical background.

Other Services to Students

• Maintain at least five office hours per week for student accessibility.
• Serve as an academic and career mentor, assisting with educational and employment planning.
• Participating in semester advising, registration, and graduation audit verification.
• Advocate for and motivate students in their academic success.
• Assist students with career opportunities in conjunction with Student Services.

Divisional Administrative Expectations

• Prepare and submit grades, records, and reports accurately and on time.
• Stay current in discipline and instructional methods through professional development.
• Facilitate program and curriculum review.
• Serve actively on committees and participate in campus activities.
• Maintain regular professional communication with colleagues, the college, and industry contacts.
• Maintain posted office/on-campus hours sufficient to fulfill all duties.
• Support all functions of the College and comply with policies.

Other Duties Specific to this Position

• Establish and maintain an effective program advisory committee.
• Develop and instruct courses in Network Management, Computer Science, CISCO Networking, and related fields.
• Create, administer, grade, and maintain records for exams, projects, and assignments.
• Review and recommend program texts and resources.
• Participate in course/curriculum revision as needed.
• Assist the Co-op Director in locating appropriate student placements.
• Establish industry contacts and arrange guest speakers, field trips, and other experiential opportunities.
• Recommend and help install hardware/software for labs; assist in equipment and server maintenance.
• Participate in professional organizations, conferences, and workshops.
• Participate in evening programs as part of the normal load.
• Work productively with colleagues as a team.
• Perform other related duties as assigned.

JOB TRAINING:

Required Position Training to be completed in the first year of hire:

• Canvas
• Colleague/Datatel
• Self-Service
• eProcurement
• Dropout Detective
• Simple Syllabus

Suggested Training:

• eLearning Tools
• Microsoft Office