Information Technology/PC Support and Services Instructor

• Master’s Degree in Information Technology, Computer Science, or a related field, OR a Master’s Degree with at least 18 graduate credit hours in the related field.
• Some experience in teaching or training, including online instruction
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Access).
• Solid understanding of computer hardware and software and willingness to continue learning and applying new technologies in the classroom.

• Experience with MySQL, Oracle, or other database management systems.
• Familiarity with IT support tasks, such as hardware troubleshooting, software installation, and basic networking.
• Experience or interest in using cloud technologies and exploring new IT trends.
• Familiarity with using learning management systems (e.g., Blackboard, Canvas) and other online tools for teaching.
• Strong communication and interpersonal skills to engage students and collaborate with colleagues in a supportive, team-oriented environment.

• Develop and teach courses in PC support, troubleshooting, and IT services that align with the goals of the Computer Information Technology (CIT) program.
• Deliver curriculum in a variety of formats (in-person, online, hybrid) and keep content current and relevant to industry trends.
• Prepare and submit syllabi, course outlines, and assessments in compliance with department and division guidelines.
• Create a dynamic learning environment that encourages engagement, critical thinking, and retention.
• Revise and innovate course materials and teaching methods to meet the diverse needs of students.
• Stay current with emerging technologies and industry best practices to enhance the learning experience.

• Incorporate modern instructional technologies into the classroom, utilizing learning management systems like Blackboard and other digital tools to support student learning.
• Provide students with online learning resources, study guides, and other digital materials to reinforce classroom instruction.
• Integrate multimedia, virtual labs, and simulations into teaching to improve hands-on learning experiences.

• Evaluate and assess student progress using fair, consistent, and timely methods aligned with course objectives.
• Maintain accurate academic records and provide constructive feedback to support student growth.
• Offer academic advising and mentoring to students, helping them meet their educational and career goals.
• Foster a supportive environment that encourages students to ask questions, participate in discussions, and access additional resources when needed.

• Engage in ongoing professional development to remain at the forefront of technological advances in the field.
• Attend and participate in conferences, workshops, and seminars to stay informed on the latest trends in IT.
• Contribute to the continuous improvement of the program by participating in curriculum reviews, assessment activities, and strategic planning.
• Actively engage with industry partners to create internship opportunities and ensure curriculum alignment with workforce needs.

• Participate in faculty meetings, college-wide events, and professional committees.
• Demonstrate strong interpersonal skills in working collaboratively with faculty, staff, and students.
• Maintain a positive and professional presence both inside and outside the classroom, supporting the values of diversity, equity, and inclusion.
• Promote and contribute to the growth of student organizations, community involvement, and extracurricular activities.

https://faytechcc.peopleadmin.com/postings/7935

Shelby Klouda

910-678-8378