Institutional Research Analyst

Employer

South Piedmont Community College

Job Location

Old Charlotte Highway Campus, Monroe, NC

Salary Grade

Commensurate with education and experience

Benefits

Full-Time Benefits

Job Reports To

Director of Data Analytics and Reporting

Job Category

Professional

Application Period

Opens: 03/19/2025

Closes: 04/30/2025

Target Start Date

05/01/2025

Expected Work Hours

40 hours per week

Employment Type

Full-Time

Minimum Qualifications

Bachelor’s degree in Statistics, Computer Systems, Social Sciences, Education, or related field that included course work in research design, statistics, or data analysis – OR – Associate’s degree in Statistics, Computer Systems, Social Sciences, Education, or related field that included course work in research design, statistics, or data analysis with at a minimum of two years of experience in institutional research or institutional effectiveness.
Ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions.
Expertise in data collection methods, data analysis, data integrity, and report preparation.
Proficient at preparing written, oral and graphical reports and presentations targeted for selected audiences about complex projects, data analyses, and use of results for continuous improvement.
Effective verbal and written communication skills.

Preferred Qualifications

Excellent interpersonal communication skills, including leadership and the ability to foster effective, ongoing working relationships by building trust and respect with individuals of all cultures, backgrounds, perspectives and abilities.
Experience in quantitative and qualitative research methods and the use of statistical analysis tools such as SAS, SPSS, SQL, or other statistical software.
Experience querying the Colleague/Informer database systems for data retrieval.
Experience with data reporting and/or visualization tools such as Excel, PowerPoint, Tableau, and Power BI.
Three or more years of directly related experience, such as acquiring and analyzing data and producing information to support decision making and project planning, in a college environment.
Experience working in a higher education institutional research or institutional effectiveness office.

Position Description

Job Description

The Institutional Research Analyst is a full-time 12-month position located in the service area of South Piedmont Community College. Under the direction of the Director of Data Analytics and Reporting, the Institutional Research Analyst provides research, analysis, and data interpretation to inform evidence-based decisions at the college. This individual also provides data for standard semester and annual reports as well as local, state, and federal reporting.

Job Duties

Query the SPCC Colleague/Informer System, the NCCCS Data Warehouse, and other data sources to satisfy requests for data.
Maintain and query the SPCC Data Warehouse using SAS.
Maintain and build dashboards using Power BI.
Analyze, interpret, and respond effectively to stakeholder requests and needs for institutional data on a wide range of issues.
Summarize data and insights clearly and accurately and prepare written, oral, and visual reports in a variety of formats appropriate to different audiences of varying technical backgrounds.
Conduct independent research and data analysis identifying emerging issues, challenges, and opportunities for the college.
Provide reliable, relevant, and quality data, analysis, information, and recommendations to facilitate planning, budgeting, accountability, accreditation, program evaluation, assessment, and development of policy decisions.
Serve on appropriate college committees as needed/assigned.
Manage multiple short and long-term projects, set priorities, meet deadlines, and work with minimal supervision as an integral member of a team.
Assist other members of the Institutional Effectiveness Department in the establishment of a comprehensive research program that supports all areas of the institution.
Provide required data and participate in the strategic planning, assessment, and accreditation processes for the college.
Develop and maintain effective working relationships with employees of all divisions throughout the college and function effectively as a team player.
Maintain strict confidentiality in all sensitive matters.
Perform other duties as assigned by the Director of Data Analytics and Reporting or the Associate Vice President of Planning and Institutional Effectiveness.

How to Apply

Apply online at https://jobs.spcc.edu/postings/3280. Position is open until filled.

Contact Info

employment@spcc.edu or 704-272-5335