Employer
Job Location
1011 Page St. Troy, NC
Salary Grade
Benefits
Job Reports To
Job Category
Application Period
Target Start Date
Expected Work Hours
Employment Type
Minimum Qualifications
High School diploma/GED required. Associate’s degree or working toward an Associate’s degree preferred. Experience with Windows-based operating systems and Microsoft Office applications. Experience in a post-secondary education setting or library preferred.
Work is not repetitive, is constantly changing. The position requires flexibility and the ability to perform multiple tasks without conflict and in a timely fashion.
Preferred Qualifications
N/A
Position Description
The Learning Resources Technical Assistant provides technical support to students, staff and faculty utilizing computers in the library. Facilitates and supports students, staff and faculty in purchasing processes for academic textbooks and textbooks adoption for faculty through MCC Virtual Bookstore. Assists with students individually and in groups to provide direct assistance in their access to computer technology and Blackboard. This position is responsible for general library operation functions.
Essential Responsibilities
- Provide technical support to students, staff, and faculty utilizing computers in the library. Works with students individually and in groups to provide direct assistance in their access to computer technology; orients students to the library and helps students who are learning to use specific software and hardware.
- Prepares flyers, brochures, and other documentation, as needed, for the library, and virtual store.
- Provide technical support in the book ordering process. Assist in processing new books, periodicals, and videos.
- Oversee operations and customer service for the virtual bookstore and perform follow-through with vendors for all online consumer issues.
- Coordinate with MCC faculty and vendor representatives to identify and obtain the ordering schedule and textbook/teaching materials requirements.
- Communicate information about the textbook process (ordering, returning, and buyback) with faculty and students.
- Oversee textbook inventory for CCP and Early College and manage a list of unreturned/damaged texts.
- Pick up and sort library mail. Check-in library subscriptions. Maintain online periodical check-in and claiming software. Notify the librarian of missing issues in subscriptions. Put current newspapers and magazines on display and file back issues.
- Circulate books using the automated circulation system. Shelve returned books and periodicals. Read shelves regularly to ensure that books are filed in proper order. Generate circulation, overdue, interlibrary loan, and other reports regularly. Maintain up-to-date overdue process including regular notification of the Registrar. Reserve and assist with the circulation of audiovisual hardware and material.
- Assist library users in the use of the automated card catalog, Internet resources, book location, printing, etc. Provide instruction for NCLIVE and card catalog as needed.
- Assist with library displays. Replace toner cartridges and paper in printers. Refill the paper supply for the coin-operated copier and notify the proper office for repairs. Maintain public service area of the library.
- Maintain College scrapbooks and generated monthly publicity reports for the Board of Trustees. Maintain the Library’s copy of the Board of Trustees Policy Manual to ensure currency of information.
- Perform interlibrary loan procedures. Perform a physical inventory of library holdings.
- Staff circulation desk and Supervise library space.
- Serve on assigned College committees and other duties as requested.
- Work is not repetitive, is constantly changing. The position requires flexibility and the ability to perform multiple tasks without conflict and in a timely fashion.
- Other duties as assigned.
Supplemental Information:
Equal Employment Opportunity
Montgomery Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
