NC Boost Academic Advisor

Required Education and Experience:

 

Bachelor’s Degree and a minimum of 4 years academic advisement experience

 

 

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

 

 

Analytical – Synthesizes complex or diverse information; collects and researches data.

 

 

Continuous Learning – Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

 

 

Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how the job relates to others; uses resources effectively.

 

 

Use of Technology – Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

 

 

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

 

 

Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

 

 

Cooperation – Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

 

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

 

 

Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

 

 

Written Communication – Able to read and interpret written information.

 

 

Business Acumen – Aligns work with strategic goals.

 

 

Cost Consciousness – Works within approved budget; conserves organizational resources.

 

 

Diversity – Shows respect and sensitivity for diversity and cultural differences; promotes a harassment-free environment.

 

 

Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

 

 

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities.

 

 

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

 

 

Personal Appearance – Dresses appropriately for position.

 

 

Attendance/Punctuality – Is consistently at work and on time; arrives at meetings and appointments on time.

 

 

Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.

 

 

Initiative – Looks for and takes advantage of opportunities; asks for and offers help when needed.

 

 

Innovation – Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.

 

 

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.

 

 

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

 

 

Quantity – Completes work in a timely manner.

 

 

Safety and Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

 

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

 

Language Skills

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

 

Mathematical Skills

Ability to calculate and apply concepts of basic Mathematics.

 

 

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

 

 

Computer Skills

To perform this job successfully, an individual should have general knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.

 

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

 

Walking __X___
Running __X___
Squatting ___X____
Jumping __X____
Sitting ____X___
Standing ___X___
Lifting (10 lbs. maximum) ___X_____
Speaking __X___
Hearing __X_____

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

 

Classroom Setting ______

• Inside ________
• Outside ________

Office Setting ________
Loading Dock ________

 

Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.

 

 

 

 

Education and Experience:

• Master’s Degree in a relevant discipline and a minimum of 2 years of academic advisement experience
• Strong understanding of the needs of first year college students;
• Demonstrated ability to work both independently and as part of a team;
• Demonstrated ability to work well with faculty and administrators;
• Willingness to work evenings and weekends as needed;
• Strong organization, project management and facilitation skills;
• Ability to enter, monitor and interpret student data accurately;
• Excellent written and oral communication skills;
• Strong computer skills, particularly Google Suite applications; proficient in Microsoft Office, especially Access and Excel, and aptitude to learn new systems as needed. and aptitude to learn new systems as needed.
• Proven history of working in retention-based programming that supports persistence and academic success
• Experience functioning as a case manager for an assigned group of students, with a focus on proactive outreach, referrals, and progress monitoring
• Ability to work effectively within a centralized program structure and comply with reporting requirements to the North Carolina Community College System Office
• Strong understanding of the educational needs and challenges facing students from diverse backgrounds
• Multilingual in English and Spanish.

 

 

 

 

NC Boost is an associate degree completion program based on the principles of the successful CUNY Accelerated Study in Associate Programs (ASAP). NC Boost is designed to increase timely graduation rates by removing the financial, academic, and personal obstacles that many students confront. Key NC Boost program features include a consolidated block schedule, small class size, required full-time study and comprehensive advisement, and career development services. Financial incentives include tuition waivers for financial aid-eligible students and yearly textbook assistance for all students. 

The NC Boost Advisor is a member of an integrated college team providing individual academic and personal support to an assigned group of community college students as they progress through the program.

 

Example of Duties

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provide comprehensive, proactive, and appreciative advising from onboarding through degree completion for an assigned caseload of Boost students.
• Assist students in identifying academic and career goals, developing full academic plans, registering for courses, and connecting with campus and community resources.
• Maintain a structured caseload management system to ensure consistent outreach, progress monitoring, and follow-up based on student needs.
• Collaborate closely with faculty, academic departments, and student support offices to address student concerns and promote holistic success.
• Utilize systems such as Ellucian/Colleague, Watermark Student Success & Engagement, and Google Suite to maintain accurate student records and analyze data trends to improve services.
• Utilize data reports, early alerts, and trend analysis to proactively identify barriers, inform interventions, and support student persistence and success.
• Participate in professional development activities to remain current in academic advising best practices and the needs of diverse student populations.
• Assist with new student orientation and other student-centered events that foster engagement and belonging.
• Apply knowledge of college, state, and federal policies and procedures in support of student progression and success.
• Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs.
• Supports recruitment, orientation, and engagement initiatives for new and continuing Boost students.
• Plans, facilitates, and supports student workshops and seminars that address academic success, personal development, transfer, and career readiness topics relevant to Boost students.
• Performs other duties as assigned.

 

Supervisory Responsibilities

This position has supervisory responsibilities.  ________

This position does not have supervisory responsibilities.  ___X_______

 

 

 

 

 

An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application.  

 

For faculty positions, all relevant full- and part-time teaching experience, including start and end dates of employment, should be included on the application. Also, all relevant full- and part-time work experience related to the teaching discipline should be included on the application, including start and end dates.

 

For non-faculty positions, all relevant full- and part-time work experience related to the position should be included on the application, including start and end dates. 

 

 

Apply Here:  https://www.schooljobs.com/careers/alamanceccedu/jobs/5204127/nc-boost-academic-advisor?page=4&pagetype=jobOpportunitiesJobs

 

 

Marcella Thompson  (336) 290-0146/mthompson335@alamancecc.edu

 

 

Nicole Rone   (336) 506-4273/narone301@alamancecc.edu