Part-time Proctor

The Part-time Proctor is responsible for proctoring tests provided by the College Testing Center. This position reports to the Coordinator, Testing Services. The Part-time Proctor has the following responsibilities:

Essential Job Functions

• Assist with meeting needs of students, faculty and staff
• Administer and proctor tests including testing at off site locations such as North Carolina Department of Adult Corrections testing
• Assist in maintaining a quality learning and testing environment in accordance with Academic Support Services and College policies and procedures
• Maintain open, robust and timely communication with colleagues and supervisor
• Troubleshoot, document and communicate to the Coordinator, Testing Services technical difficulties related to electronic testing and assist students with regaining access to tests if necessary
• Serve as a scribe or reader in the Testing Center for students with approved Academic Support Plans as needed
• Maintain currency of knowledge related to testing matters
• Assist instructors in test pick-up in the Testing Center
• Appropriately communicate academic integrity violations and behavioral issues to the Coordinator, Testing Services
• Maintain confidentiality and security of student tests and information in accordance with FERPA regulations
• Assist with data entry and reports as needed
• Provide students with requested information, thoroughly explain the information, and make referrals to other College departments as appropriate
• Respond in a timely manner to inquiries and requests from students, faculty and staff providing appropriate information
• Work with Academic Support staff to develop meaningful evaluations of services and use data to inform decision making processes
• Participate in professional development to enhance skills in meeting the needs of students
• Supports the mission, vision, and values of the College and attends College events and meetings
• Performs other tasks as assigned which support the mission and initiatives of the College

Minimum Qualifications Required

• Associate’s degree from an accredited institution
• A minimum of one year customer service experience
• Strong interpersonal, oral and written communication skills
• Experience with data entry
• Flexible schedule with the ability to work morning, day, afternoons and evenings
• Ability to thoroughly assist with the informational needs of individuals
• Demonstrated strong organizational and planning skills
• Strong computer skills and commitment to using technology
• Demonstrated flexibility and adaptability to change
• Able to work at a variety of locations
• Openness and willingness to engage in professional development activities
• Ability to be self-directed as well as work effectively and collaboratively with others in a team environment
• Familiarity with and appreciation for the mission of a comprehensive community college
• Effectiveness in the following College organizational competencies:
  –  Translating College purpose, values, and vision into organizational action
    –  Collaborating and facilitating
    –  Creating and innovating
    –  Anticipating and responding to change
    –  Providing vision and leadership
    –  Assessment of student learning
    – Engagement and assessment of successful student retention models

Preferred Qualifications

• Experience as a proctor or a test administrator
• Experience working with college students in a flexible setting
• Experience working at a community college

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