Program Technician - Cosmetology

• An Associate’s degree from an accredited college with major course work related to assigned area of responsibility; or equivalent.
• One year of increasingly responsible experience in cosmetology, business, or responsible administrative support experience.

• Three years of increasingly responsible administrative support experience that demonstrates the ability to learn and apply policies, procedures, and other guidelines and a Bachelor degree in business, or related field to the area of assignment.

• Maintain currency on all rules/regulations from the NC Board of Cosmetic Arts.
• Assist faculty and students in the implementation of updates/changes to the rules and regulations from the NC Board of Cosmetic Arts.
• Serve as the primary contact, liaison, and resource for assigned functions and programs with staff, students, and the general public.
• Communicate information in person or by telephone where judgment, knowledge, and interpretation of policies and procedures are necessary; assist students and other staff in interpreting and applying program area policies and procedures; research information related to program area policies and procedures.
• Create and manage accurate files for each student per NC Board of Cosmetic Arts requirements.
• Verify and review materials, applications, records, and reports for completeness, accuracy, and conformance with established regulations and procedures.
• Oversee and monitor student hours through Board approved software.
• Perform a variety of special projects and assignments in assigned area including Cosmetology new student orientation sessions, recruitment activities through group and individual tours of the department, and attend open houses, orientations, and career fairs.
• Establish and maintain a variety of complex, interrelated filing systems including confidential files; maintain manuals and updated resource materials. Complete, submit, and maintain required NC Board of Cosmetic Arts forms in a timely manner.
• Provide training to part-time records clerks.
• Perform a variety of general bookkeeping and clerical accounting duties and responsibilities involved in financial record keeping and reporting for assigned area; support front desk operations as receptionist, cashier, and schedule clinic appointments.
• Provide orientation training to new full-time and part-time faculty on NC Board of Cosmetic Arts processes and software.
• Represent program activities to public and private schools, outside agencies, and corporations.
• Liaison between hiring employers and students.
• Support faculty in implementation of Board approved software for tracking student hours and services, and other technologies.
• Provide preventive maintenance to technology tools and/or request needed maintenance.
• Assist in the ordering and maintenance of supply and material inventories; maintain equipment and supply usage records.
• Coordinate appointments and work orders through facilities, housekeeping, and security.
• Attend workshops, conferences, and meetings related to assigned area of responsibility.
• Perform related duties as assigned.

https://faytechcc.peopleadmin.com/postings/8698

HR 910-678-8378