Employer
Fayetteville Technical Community College
Job Location
Salary Grade
Minimum starting salary $34,812 annually
Benefits
State benefits
Job Category
Clerical
Application Period
Opens: 11/21/2024
Closes: 12/05/2024
Target Start Date
01/01/2025
Expected Work Hours
Employment Type
Full time
Minimum Qualifications
|
High School Diploma, including or supplemented by experience in specialized clerical and office procedures and/or course work; or equivalent and one year of general clerical experience.
Communication skills, both oral and written, are necessary. Must have expert efficiency in Microsoft Office (Excel and Word). |
Preferred Qualifications
|
An Associate Degree and two years of customer service experience or front office duties and general clerical experience.
|
Position Description
The successful candidate will:
- Participate in front counter and call center activities providing information to students in person and by phone.
- Perform duties in a manner that represents exemplary customer service both to the general public as well as College staff and faculty.
- Participate in student admissions enrollment process and registration activities, provide information and assistance to students regarding the admissions process, registration process, graduation process, residency issues, forms, deadlines, and requirements.
- Participate in researching complex problems and discrepancies in records.
- Inform and clearly explain College policies and procedures to students, staff, faculty, and general public.
- Respond to difficult requests for information and act as liaison to other College departments and divisions.
- Perform special projects and assignments as needed.
- Provide quality customer service to students, faculty, and staff.
- Perform other related duties as assigned.
How to Apply
https://faytechcc.peopleadmin.com/postings/7752
Contact Info
Shelby Klouda
910-678-8378
