Specialist, Event Services
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Minimum Qualifications
Education Required
- Associate degree in hospitality management, Event Planning, Communications, Marketing, Business Administration, Project Management, or other related field, or at least six years’ of related hospitality experience.
Experience Required
- A minimum of five years of full-time successful experience in a conference center, convention center, special events venue or catering operation; with documented experience in event operations.
- A minimum of five years managing hospitality vendors (Catering, Rentals, Custodial, etc.)
- A valid NC or other state issued driver’s license.
- Able to meet the qualifications for bonding in the State of NC.
Preferred Qualifications
Education Preferred
- Bachelor’s Degree from a regionally accredited institution in a field related to the functions and activities associated with the job. Desired degrees include, but may not be limited to: Hospitality Management, Event Planning, Communications, Marketing, Business Administration, Project Management, etc.
Experience Preferred
- More than five years of full-time successful experience in a conference center, convention center, special events venue, or catering operation; with documented experience in sales and marketing and event operations.
- More than five years managing hospitality vendors (Catering, Rentals, Custodial, etc.)
Position Description
At Guilford Technical Community College (GTCC), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.
Reporting to the Conference Center Director, the Event Services Specialist is responsible for providing a wide variety of event planning and logistical support to The Conference Center at GTCC and The Clubhouse at Cameron Campus (the venues), as well as its clientele. The incumbent will be able to successfully plan and execute events from the proposal phase to completion, by liaising with clients and vendors and providing superior customer service, resulting in a high-quality final product. He/She will be responsible for general oversite of his/her day-to-day events and operations as well as participate in prospecting, CRM and marketing efforts of the venues. The Specialist will work and communicate with a variety of clientele across multiple market segments and maintain excellent client relationships with the goal of generating both new and repeat business. The Event Services Specialist will also provide overall support to the venues by assisting with special projects & initiatives, process development & improvement, purchasing & budgeting and routine daily operational tasks. This position will require flexible work hours, to accommodate the needs of the events and clients, including some nights and weekends.