Success Coach

Employer

Durham Technical Community College

Job Location

1637 East Lawson Street

Durham, North Carolina, 27703

Salary Grade

$48,593.00 - $60,742.00 Annually

Benefits

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Job Category

Clerical

Application Period

Opens:
Closes: 08/02/2026

Target Start Date

Expected Work Hours

A minimum of a 40-hour work week as determined with the supervisor to allow the employee to fulfill assigned duties and responsibilities, including occasional evening and weekend hours. Summer schedules may vary to enable four-day or four and one half-day work weeks.

Employment Type

Full-Time Staff

Minimum Qualifications

A bachelor’s degree in education, counseling, psychology, social work, or a related field.

Minimum of 3 years of experience working in academic advising, advocacy, career counseling, social work, and/or coaching; one year of successful counseling or advising experience at a community college, similar postsecondary institution, or community agency.

 

Associate’s degree with a significant amount of related experience will be considered.

Preferred Qualifications

A bachelor’s degree in education, counseling, psychology, social work, or a related field.

Minimum of 3 years of experience working in academic advising, advocacy, career counseling, social work, and/or coaching; one year of successful counseling or advising experience at a community college, similar postsecondary institution, or community agency.

 

Associate’s degree with a significant amount of related experience will be considered.

Position Description

Do Great Things! Durham Technical Community College is hiring Success Coaches.  Success Coaches motivate and assist students through supportive relationships, helping them align their everyday actions to their short- and long-term academic and career goals. Using a holistic approach, Success Coaches partner with students by providing guidance along their pathway to academic, professional, and personal success within the context of the college experience

Examples of Duties

  1. Conduct one-on-one coaching sessions with assigned caseload of students to develop learning, financial, and life strategies that promote student success, specifically focusing on developing skills in time/stress management, setting and working towards goals, developing and implementing study plans, preparing for tests, utilizing individual learning needs, financial literacy, and other student success skills and strategies;
  2. Assisting students with identifying and affirming strengths, setting goals and identifying, planning for, and overcoming potential obstacles and defining steps in accessing the appropriate services to support them when challenges arise;
  3. Work closely with other departments and offices to provide institutional resources, assistance, and guidance to assist students in overcoming academic and non-academic obstacles to student success;
  4. Collaborate with internal workforce and career development partners to ensure that students receive career guidance and support;
  5. Personally, connect students to various on-campus and/or off-campus resources (e.g., Industry, Community, Governmental, Faith Based, etc.)  to further their success and well-being;
  6. Foster the development of critical and creative thinking skills, problem solving, learning strategies, and inter-and intra-personal skills to result in improved success in and outside of the classroom, more connections to the campus community, and emphasis on future goals.
  7. In collaboration with faculty and through referrals, assist students with course selection, registration, and appropriate education solutions to promote student success;
  8. Determine the best personalized, proactive approach to serve students and provide follow through and track the advancement of provided services through intentional assessment and evaluation;
  9. Review course withdrawals and capture data to identify and address the reasons why students withdraw as well as create intentional intervention strategies to decrease/deter the withdrawal outcome; 
  10. Manage, monitor, and use available early alert systems to create intervention strategies and resolve student issues; and
  11. Serve on committees and work collaboratively with key areas to support persistence and graduation initiatives.

Contact Info

humanresources@durhamtech.edu