Systems Administrator

Associate Degree in Information Systems Technology or related field.

Bachelor’s Degree related field

Experience with AWS, Active Directory, UNIX/LINUX, SQL Server 

NC Community College experience 

Project management experience 

Job Duties

• Serve as administrator for the College Information System (CIS) System providing operational controls as required.
• Maintain the integrity and the security of the data files on the administrative computer systems through backup procedures and security practices.
• Provide project oversight for testing and implementation of CIS upgrades and migrations.
• Manage security access for users and maintain password changes for CIS resources.
• Deliver one-on-one or small group training for CIS as needed.
• Provide technical support, and password maintenance for end users.
• Install operating system level patches. 
• Perform operational procedures and provide reports as needed or required for the operation of the College. 
• Coordinate Technology Support Services administrative computer systems functions with other departments when appropriate. 
• Maintain Self-Service and associated software. 
• Maintain Informer software, upgrades, user security, and access. 
• Implement and maintain applications within CIS utilized by the Business Office, Human Resources, Student Development, and other departments as required. 
• Manage the college’s user portal and enhance its functionality by developing and maintaining interactive features using HTML, CSS, and JavaScript. 
• Participate in relevant professional development opportunities such as conferences, webinars, and training sessions in accordance with College policy. 
• Support the CFNC interface, as well as other third-party integrations. 
• Provide documentation and access for College audits as required.
• Support Moodle/Colleague Interfaces for proctoring, ThinkingStorm and tutoring software 
• Support scripting needs for Moodle Interface. 
• Cross-train on Moodle Administration support for distance learning for system operations and support, management of Sandbox, support tickets, reporting, patching and upgrades (account creation, making courses available, faculty/student access and functionality issues). 
• Cross-train on the administration of the college website to serve as the backup to the website administrator

Perform other related duties as incidental to the work described herein.