Technical Support Specialist

• Associate’s degree in computer science or a related field and four (4) years of experience in technical support of a learning management system; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

• Bachelor’s degree in instructional design, educational technology, computer science or a related field and two (2) years of experience in instruction and technical support of a learning management system (preferably Blackboard); or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Rowan-Cabarrus Community College is in search of a skilled Technical Support Specialist to bolster our Distance Education department within the Academic Programs division. We’re looking for individuals with exceptional organizational and research abilities, adept interpersonal and teamwork capabilities, and outstanding oral and written communication prowess. If you’re meticulous, possess robust computer skills including proficiency with online instruction applications software, and prioritize customer service with a solid work ethic, then you could be the ideal fit for this role with a primary emphasis on operational support.

This is a 12-month, full-time position that reports to the Director of Distance Education.

Please use the following link to apply:

https://rcccjobs.com/postings/21378

problems? go to https://rcccjobs.com and search by title.

hr@rccc.edu