Technical Support Specialist

Employer

Rowan-Cabarrus Community College

Job Location

North Carolina Research Center, Kannapolis, NC

Salary Grade

starts at $37,024.23

Benefits

Yes

Job Category

Technical & Paraprofessional

Application Period

Opens: 10/27/2025
Closes: 12/19/2025

Target Start Date

01/05/2026

Expected Work Hours

40 hours per week, Monday – Friday, located on our North Carolina Research Center (NCRC) campus in Kannapolis, NC.

Employment Type

Full-Time

Minimum Qualifications

Associate’s degree in computer science or a related field and four (4) years of experience in technical support of a learning management system; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Preferred Qualifications

Associate’s degree in computer science or a related field and four (4) years of experience in technical support of a learning management system; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Position Description

Rowan-Cabarrus Community College is in search of a skilled Technical Support Specialist to bolster our Department of eLearning and Faculty Development Services within the Academic Programs division. We’re looking for individuals with exceptional organizational and research abilities, adept interpersonal and teamwork capabilities, and outstanding oral and written communication prowess. If you’re meticulous, possess robust computer skills including proficiency with online instruction applications software, and prioritize customer service with a solid work ethic, then you could be the ideal fit for this role with a primary emphasis on operational support.

This is a 12-month, full-time position that reports to the Director of eLearning and Faculty Development Services. This is not a remote position, and will be seated on our North Carolina Research Center (NCRC) campus in Kannapolis, NC

How to Apply

please use the link provided to apply:

https://rcccjobs.com/postings/22416

problems? Go to https://rcccjobs.com and search by title.

Contact Info

hr@rccc.edu