Program Quality and Accountability

Program Quality and Accountability

The Program Quality and Accountability team ensures accountability at the local level through technical assistance with regards to state, federal, and local policies and how they impact quality and accountable programs. This page provides tools, resources, and guidance related to data and performance related activities under WIOA.


MSG Expected Level of Performance

  • 2018-2019 - 39%
  • 2019-2020 - 42%
  • 2020-2021 - 42%

State and Federal Performance Measures

Post-Exit Measures for 2020-2021 Program Year

North Carolina​  Employment (Second Quarter After Exit)


North Carolina​  Employment (Fourth Quarter After Exit)


North Carolina. Median Earnings (Second Quarter After Exit)


North Carolina Credential Attainment Rate


North Carolina Measurable Skill Gains




LEIS Fillable Form revised June 2020  Fillable (Page One) / Fillable (Page Two)  | Non-Fillable pdf

CCR Post-Exit Indicators FAQ

WCE- Post Secondary Transition Courses

2020-2021 NC Assessment Manual (changes are highlighted in yellow)

Community Colleges Reports

Colleague and Informer reports are available. There are several reports available through Informer and they can be customized.  For assistance and training with Informer, providers must submit a help desk ticket. Pre-packaged Informer reports are available through NCLOR.  Customization to Colleague (Datatel) by the provider may affect the usability of the reports.


Literacy Education Information System (LEIS) Form -

Make sure print settings are set to landscape orientation when printing forms.

Using Data to Guide Instruction