Program Quality and Accountability

Program Quality and Accountability

The Program Quality and Accountability team ensures accountability at the local level through technical assistance with regards to state, federal, and local policies and how they impact quality and accountable programs. This page provides tools, resources, and guidance related to data and performance related activities under WIOA.

National Reporting System Assessment Training


MSG Expected Level of Performance

  • 2018-2019 - 39%
  • 2019-2020 - 42%
  • 2020-2021 - 42%
  • 2021-2022 - 43.6%

State and Federal Performance Measures

Post-Exit Measures for 2020-2021 Program Year

North Carolina​  Employment (Second Quarter After Exit)


North Carolina​  Employment (Fourth Quarter After Exit)


North Carolina. Median Earnings (Second Quarter After Exit)


North Carolina Credential Attainment Rate


North Carolina Measurable Skill Gains



Introduction to Title II Performance and Accountability Requirements 

This course provides information about the Workforce Innovation and Opportunity Act (WIOA) Title II Adult Education and Family Literacy Act (AEFLA) performance indicators and the National Reporting System’s (NRS) accountability system for reporting literacy data. 

Analyzing Your Data: Identifying Strengths and Weaknesses and Creating Action Plans  - December 12, 2018,   Webinar | Presentation | ADA Presentation

Power BI June 21 and 22, 2021- Detailed Data for Providers Recorded Session



LEIS Fillable Form revised June 2020  Fillable (Page One) / Fillable (Page Two)  | Non-Fillable pdf

CCR Post-Exit Indicators FAQ

Workforce Continuing Education Courses Eligible for Title II post-secondary transition.

2021-2022 NC Assessment Manual (changes are highlighted in yellow)

College & Career Readiness Dashboards 

The North Carolina Community College System (NCCCS) dashboards allow users to explore and interact with NCCCS data by theme or program. The dashboards are designed to help providers access the data and information needed to facilitate institutional effectiveness and program improvement. Dashboards include data specific to Basic Skills/College & Career Readiness programs.  This information is available through Dashboards.

Literacy Education Information System (LEIS) Form -

Make sure print settings are set to landscape orientation when printing forms.

Using Data to Guide Instruction