Access training and support materials including documents, recorded training sessions, and vendor supplied documentation for the College Information System (CIS) via the NC Learning Object Repository (NCLOR).
Please view the instructions on how to create an NCLOR account to access CIS Documentation.
Please refer to the Frequently Asked Questions if you experience any issues accessing NCLOR.
Please view the Request Account Access to the Ellucian Support Center (ESC) document for more information regarding how to register for an Ellucian Hub account.
If you require further assistance,
The NCCCS Service Portal replaces email to the CIS Help Desk and is the new required method to submit your requests for CIS Support. All requests for support should be submitted via the Service Portal using the link provided below.
https://ncccs.service-now.com/sp
In order to submit requests in the Service Portal, you MUST be a registered user.
If you need assistance with the Service Portal please call (919) 807-7048 and someone will assist you.
The following link is the documentation repository:
| Attachment | Size |
|---|---|
 Request Account Access to CIS Documentation in the NCLOR | 982.39 KB |
| Frequently Asked Questions: CIS Documentation in the NCLOR | 237.29 KB |
| Request Account Access to the Ellucian Support Center (ESC) | 442.48 KB |