Enterprise Applications Administrator

Minimum Education/Training:

• Associates degree with major course work in information technology or a related field.
• 2 or more years of related experience

Preferred Education/Training

DEFINITION:

The Enterprise Applications Administrator performs a variety of complex duties including the installation, configuration, operation, troubleshooting and support of enterprise software and systems. This position is the primary person responsible for Softdocs, the electronic forms and document imaging system. The Softdocs administrator builds electronic forms and workflows, sets up and maintains the document imaging storage, and assists users in the use of Softdocs.

SUPERVISION RECEIVED AND EXERCISED:

• Receives direct supervision and/or technical direction from the Enterprise Applications Manager  

• Exercises no supervision

 

Duties & Responsibilities (Essential Functions)

 

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Installation, configuration, management, troubleshooting and maintenance of enterprise applications and servers
• Perform updates and patches on enterprise applications and servers
• Support end-users in the usage of enterprise applications
• Work with vendor support to facilitate updates and troubleshoot when necessary
• Develop new Softdocs forms and document imaging processes
• Develop or collaborate on custom web applications
• Cross-train on all applications supported by the Enterprise Applications Team

Other Important Functions:

• Assess the relevancy and impact of applications and make recommendations for changes.
• Monitor logs, looking for any issues.
• Document processes
• Maintain records of completed work
• Provide recommendations for purchasing enterprise applications
• Evening and/or weekend work will be required as necessary to maintain critical systems
• Perform other duties and responsibilities as assigned

 

Qualifications

 

QUALIFICATIONS:

Knowledge of:

• Windows server administration and security
• Relational database concepts and SQL query writing
• Web technologies including HTML and CSS
• Programming skills including JavaScript and PHP

Ability To:

• Learn new skills independently, seeking out resources online or learning from coworkers
• Independently find answers to complex problems
• Work independently in the absence of supervision
• Interpret and apply College goals, objectives, policies, procedures, rules, and regulations
• Communicate respectfully in a professional and effective manner both verbally and in written form
• Establish and maintain cooperative-working relationships with those contacted in the course of work
• Maintain effective audio-visual discrimination and perception needed for:
  1. Making observations
  2. Reading and writing
  3. Communicating with others
  4. Operating assigned equipment
  5. Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  1. Standing or sitting for extended periods of time
  2. Operating assigned equipment
  3. Handling varied tasks simultaneously 
• Maintain mental capacity, which allow the capability of:
  1. Making sound decisions
  2. Responding to questions
  3. Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Minimum Education/Training:

• Associates degree with major course work in information technology or a related field.
• 2 or more years of related experience

Preferred Education/Training

• Applicable industry certifications and/or experience in Windows server administration, SQL, programming, and web technologies

 

Supplemental Information

 

Special Instructions to Applicants:

• This position will includeevening and/or weekend work as necessary to maintain critical systems.

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.

• Successful candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States.  

• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.

 

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.

Apply Online at CFCC Careers