Veterans Affairs and Financial Aid Specialist

MINIMUM EDUCATION QUALIFICATIONS

• Associate degree required.

MINIMUM EXPERIENCE QUALIFICATIONS

• Experience working directly with students, faculty, and staff in an educational or military environment required.
• Attention to detail and ability to work in a fast-paced environment required.
• Excellent communication (oral and written) skills, problem-solving skills, and analytical skills required.

PHYSICAL REQUIREMENTS

• Generally, works in a traditional climate-controlled office environment and requires the ability to sit for extended periods. 
• Some walking, standing, and bending, with the ability to lift and maneuver items weighing up to 25 pounds required. 
• Work environment can be stressful at times in dealing with a wide variety of challenges and deadlines.
• In addition to regular office hours, position sometimes requires overtime and/or evening hours.

• Associate degree in business, accounting, or related field preferred.
• Bachelor’s degree preferred.
• Previous military or Veterans Affairs experience preferred.

 

SUMMARY

 

Open until filled-

Under the direction of the Director of Financial Aid and Veterans Affairs, the Veterans Affairs and Financial Aid Specialist will conduct, coordinate, and administer activities in the Veterans Affairs office; certify veterans educational benefits, and provide financial aid assistance to students in accordance with established College guidelines, and in compliance with federal and state regulations.

 

DUTIES AND RESPONSIBILITIES

 

• Receive and implement policies, rules, procedures, and regulations pertaining to administration of Veterans Affairs educational benefits.
• Set up and monitor veteran files and school status as pertains to changes in the appropriate areas and report changes to the Department of Veterans Affairs.
• Attend state and federal veterans and financial aid meetings for the purpose of seeking and receiving advice and counseling concerning administering benefits and financial aid.
• Counsel students and parents pertaining to veterans and financial aid benefits.
• Provide end-of-year reports to the Director concerning number of veterans served and educational benefits received.
• Maintain a clear audit trail regarding veteran programs for state and federal auditors.
• Participate in cross-training to assist in other student services areas/functions as needed. Provide backup for other financial aid staff and programs as needed.
• Create programs and events to commemorate special military occasions and holidays for enrolled students.
• Plan workshops and activities to support veteran student success and completion.
• Work with community organizations involved in programs that would be beneficial to Gaston College veteran students.
• Provide support and appropriate activities for enrolled students as needed to ensure student success and compliance with Gaston College Code of Conduct and Policies.
• Work collaboratively and productively as a member of a team, provide excellent customer service, and maintain high levels of professionalism.
• Behave in a professional manner that promotes collaboration, collegiality, and outstanding customer service for both internal and external clients.
• Perform other related duties as assigned by the supervisor and/or the Vice President for Student Services.

https://www.schooljobs.com/careers/gastoncollege

Phone

704-922-2234