Performance and Accountability
The Program Performance and Accountability team ensures accountability at the local level through technical assistance with regards to state, federal, and local policies and how they impact quality and accountable programs. This page provides tools, resources, and guidance related to data and performance related activities under WIOA Title II.
Program Performance and Accountability Resources

Colleges: Need ADVANSYS Help?
If you are a college CCR program in need of ADVANSYS assistance, please submit a ServiceNow Ticket.

CBOs: Need ADVANSYS Help?
If you are a CBO program in need of ADVANSYS assistance, please visit the Support Tab, Benchmark Support in ADVANSYS.
Performance and Accountability Contacts
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Jessica Rieger Director of Federal Programs Performance and Accountability riegerj@nccommunitycolleges.edu |
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Courtney Jackson Federal Programs Performance and Accountability Specialists jacksonc@nccommunitycolleges.edu |
NRS Assessment
Why do we assess our adult learners? Through reliable assessments that address the needs of our students and adequately measure their skills, we can accurately determine placement, concretely communicate progress to our institution, our students, and our instructors, and determine next steps in personalized instruction. Assessments provide data for these decisions.
- The majority of Measurable Skill Gains (MSGs) earned in North Carolina come from pre- to post-test educational functioning level (EFL) gains.
- North Carolina’s goal for each program year is to post-test at least 65% of students who have a valid pre-test.
- The Federal Register specifies which assessments are approved by the NRS for pre- and post-testing.
NRS Assessment Contact
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Jenifer Bean Director of Assessment and the High School Equivalency Office beanj@nccommunitycolleges.edu |



